Support
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
Login
to submit a new ticket
Check ticket status
0345 11 33 888
Knowledge base
Getting Started
Frequently Asked Questions (FAQs)
14
What is Screach?
I already have Sky in my venue, so why do I need Screach commercial live streaming?
How do I sign up to Screach with Premier Sports?
Where and to who is the Screach Premier Sports package available?
Can I upgrade my existing Screach package to get Premier Sports?
View all 14
Broadcast Providers
Premier Sports
12
What does Premier Sports on Screach cost?
How do I sign up to Screach with Premier Sports?
Can I upgrade my existing Screach package to get Premier Sports?
I already subscribe to Premier Sports on Sky; can I switch my subscription over to Screach?
Are there any Premier Sports themed digital marketing assets I can access?
View all 12
My Screach Portal Functionality
Walkthrough Guides
13
my.screach Portal: Quick Start
Linking your businesses Facebook account
Selecting and publishing media to venue TVs
Scheduling your promotions
Finding your streamed content channels
View all 13
Frequently Asked Questions (FAQs)
1
What is the ‘Channels’ area in the portal?
Troubleshooting
Troubleshooting Walkthroughs
10
How do I get in touch with the Screach Customer Support Team?
Who should I contact for issues relating to my Premier Sports service delivered over Screach?
I have selected a live channel to start playing in the portal, but it isn’t showing on TV, what do I do?
What does it mean if my live channel is not showing on TV and an offline error message is appearing?
What am I to do if my stream is blurry or experiencing delay?
View all 10
Content
Streaming Content (FAQs)
9
What quality (resolution) is the streamed content on Screach?
Can I stream channels other than Screach content providers on Screach?
What content broadcasters are available on Screach?
Will more content broadcasters be made available on Screach?
Which Premier Sports channels do I get with my subscription?
View all 9
Digital Marketing (FAQs)
2
What are Screach on-demand venue marketing TV channels?
Does Screach offer any non-sports marketing channel content?
Account and Payment
Frequently Asked Questions (FAQs)
5
I already subscribe to Premier Sports on Sky; can I switch my subscription over to Screach?
Can I upgrade my existing Screach package to get commercial live streaming?
If I upgrade to get Premier Sports on Screach and decide I don’t want the service, can I downgrade or cancel my subscription?
What does Premier Sports on Screach cost?
How am I billed for the Screach content providers I subscribe to?
Top Tips and Tricks
Templates
0
Pub Relief Info
Promotional social media and poster assets
1
Your free ‘ready to go’ promotional social media and poster assets
Help Desk Software
by Freshdesk
